ABOUT

Noneliness

Everyone needs a safe harbor to start a new journey.
Well, you have just found yours :)

HELP

Noneliness app is a gamified social app to facilitate communication between students and university staff. Besides offering a secure virtual community to exchange text messages, the resource also offers different modalities of social interaction according to the users' needs, such as organizing meetings, seeking psychological support (both from other students and the institution’s professionals), establishing new friendships through affinities or just setting up discussion groups about a specific subject. The application is free and can be accessed through a mobile or computer browser.

Please also access our Community Guidelines for a better understanding about the purposes and dynamics of the application.

Please access the gear icon > Personal Information. Click on the brush icon, enter your desired information (name, date of birth, location, interests and about) in the “Biography” tab and don’t forget to hit the “Save Changes” button.

If you want to update your profile picture, please go to the “Picture” tab, click on the brush icon, upload your new image (PNG or JPG, max 2MB) and don’t forget to hit the “Save Changes” button.

PS.: While we encourage users to identify themselves for respectful interaction among university members, we will respect those who wish to remain anonymous for sensitive issues. To do so, please feel free to create a nickname and enter an anonymous profile image.

Quests: message feed where all users’ posts are displayed as “quests” through which they can find emotional support, invite for meet ups or ask favors. These spaces should be used when users want to interact with a limited number of people (minimum two and maximum five) within an established time period, and can be marked as completed when the Quest’s owner considers that his/her request has been fulfilled.

Events: allow users to join or create a local event for a certain activity at a specified time and location (e.g., art exhibition, concert, face-to-face or online meetup). These events are pulled by the users themselves and can also be used by the university staff to create and promote their own social and institutional activities.

Groups: groups are socializing environments that work as discussion forums about a particular topic. Such groups allow a large number of people to participate and can be created by either students or university staff.

Chats: whenever a Quest, Event or Group is accessed, a text-based chat window is opened. It allows users to talk about the proposed subject. Also in this option you can view the history of all your conversations as well as your private messages (in the Private Messages tab).

Look for an Event/Quest available accessing them from the footer menu (image below) or an open Group from the hamburger top-left menu.
After accessing the card with the desired subject from one of these categories, click on the “Join Chat” button to participate in the discussions on the subject. Once you join one of these chat rooms, you will be able to interact with the users via text messages, emojis and stickers.

Access Event/Quest from the footer menu or Group from the hamburger top-left menu.
Click on the “+” icon in the right bottom of your screen.
Enter all the information required and hit “Post my (...)”.
Then your social space will be displayed publicly on the Home’s and will be seen by everyone that accesses the app.

Levels denote the degree of experience that users have of using the application. The higher a user's level number is, the more experience he/she has using the platform. Some items in the Add-ons option also require the user to have reached a certain level before they can be purchased.
The level number can be increased by gaining Experience Points. See the next topic for how to acquire these points.

PS.: The maximum level number is 99.

Experience Points are scores that are acquired through social interactions in the application. To earn these points, please see the table below that shows the app’s possible social actions and how many points they grant for the user:
ACTION EXP POINT
Every message sent in a Quest, Event, Group or Private Message +3 EXP
Every message deleted -1 EXP
Every Gratitude Point Donated +15 EXP
Every Gratitude Point Received +15 EXP
Each new connection with a user +50 EXP
Every friendship undone -10 EXP
Every gift given to someone +30 EXP

PS: Every time a user achieves a new level, she/he receives 5 Gratitude Points (see below about these points).

As the name implies, Gratitude Points is a score that serves to show appreciation and empathy in your social interaction, which can be acquired or donated. For example, if someone posts a message that is welcoming or helpful, you can donate one of your points to them as a gesture to show how grateful. The same applies when you are the author’s message and someone finds your message meaningful.
These points can be donated by clicking on the heart icon next to the messages in the chat rooms (image below). It is important to note that when you donate a point, it is taken from your total amount and added to the author's of the message.

Gratitude Points can also be used to buy items in the Add-ons option. Please see the topic “What are Items and how to buy them?” for more information.

In the user’s profile page (which can be accessed by clicking on his/her picture profile in any chat screen) manage the friendship by clicking on the “Request Friendship”, “Accept request” or “Cancel connection”.

To manage your connections, go to “Friends” in the hamburger top-left menu. On the “Connections” tab you can manage your friendships already established, such as disconnect from a particular person and see who’s online or offline.
On the “Friendship request” tab you can manage all your friendship requests by accepting or declining them (don’t worry, they won’t be notified about it).

If you want to look for more friends. access the “ Search more connections”. You can filter your search by name, age and location.

In the user’s profile page (which can be accessed by clicking on his/her picture profile) click on the “Mail” icon , which will redirect you to a private chat menu.

Private Messages are stored under the Chat options (footer menu) > Private Messages tab. They are not public, only you both can see them.

Gifts are items that can be purchased in the Add-ons option and can be sent to one of your contacts. These items can function as "coupons" valid to be used in the physical world, such as inviting a contact for coffee, a movie, or ice cream, for example.

To send a Gift to someone, go to the user’s profile page (which can be accessed by clicking on her/his picture profile) and click on the “Gift” icon. If you have “Gifts” available to be given, click on one of them and your friend is going to receive a notification about the item received.

If you don’t have any Gifts available, you need to buy them from the “Add-ons” menu (learn more below).

Items are cosmetic features that can be purchased under the Add-ons option (in the footer menu). For example, you can use your earned Gratitude Points to buy new stickers for chats (which are added automatically to your chats), picture frames, new chat backgrounds and gifts to send to you friends. Furthermore, to buy such items you also need to have reached a specific level of experience.

All purchased or received items are stored in the tab “Inventory”, in the Add-ons option.

PS.: Please note that no real money is used on this platform.

For more information, please also see “What are and how to gain and donate Gratitude Points” and “What is and how to enhance my Level” in this help list.

As soon as you set up your account, you will receive a notification asking to visit the platform’s Achievements (which can also be accessed in the left side menu). Achievements are badges that are earned every time the user reaches specific parameters through social interactions in the application. If the user earns all achievements, he/she will be eligible to receive a secret gift from the Affective & Cognitive Institute. To do so, simply send a screenshot of your acquired Achievements screen, email address and username to rbordini@stud.hs-offenburg.de (Rogério Bordini), then you will receive instructions to pick it up in our laboratory at a specified time and day :)

Your opinion is fundamental for us to improve the platform. Please take a few minutes to fill one of our surveys:

Go to the Gear icon and access the “Language” list. For now we only have a few options, but we are working to increase the number of languages.

Go to the “Forgot Password?” from the home page and you will receive a code to reset it.

Go to the Gear icon and click on the “Log out” icon.

I hope to see you soon again!

Page under construction.

Terms and Conditions and Privacy Policy

Please read these terms and conditions of use carefully before accessing our app. By accessing the Noneliness website, mobile or tablet application, or any other feature or other Noneliness platform (collectively, 'Our Website'), you agree to be bound by these terms and conditions ('Terms') and our Privacy Policy. If you do not accept all of these Terms, then you may not use our service. In these Terms, 'we', 'us', 'our' and 'Noneliness' refer to Noneliness app, created and managed by the Affective & Cognitive Institute from the Offenburg University of Applied Sciences (Germany) and 'you' and 'your' refers to you, the user of Our Service.

By accepting the terms and conditions of use, you are ensuring that you safeguard the character and respect of your interactions with users by protecting sensitive content that, under any circumstances, may be disclosed to third parties. Violations of this Code of Ethics will entail various penalties, from warning to exclusion of user registration, in the form of legal and/or regimental provisions.

Please take a few minutes to read our Privacy Policy.

User content

We do not own any data, information or material ("Content") that you submit in the Noneliness App in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review Content in the Noneliness App submitted or created using our Services by you. Unless specifically permitted by you, your use of the Noneliness App does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose. But you grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable.

Backups

We perform regular backups of the Content and will do our best to ensure completeness and accuracy of these backups. In the event of the hardware failure or data loss we will restore backups automatically to minimize the impact and downtime.

Links to other mobile applications

Although this Noneliness App may link to other mobile applications and services (e.g. Google services), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked mobile application, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of any businesses or individuals or the content of their mobile applications. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any mobile application which you access through a link from this Noneliness App. Your linking to any other off-site mobile applications is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Noneliness App or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related mobile application, other mobile applications, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related mobile application, other mobile applications, or the Internet. We reserve the right to terminate your use of the Service or any related mobile application for violating any of the prohibited uses.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by Noneliness App Developer or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Noneliness App Developer. All trademarks, service marks, graphics and logos used in connection with our Noneliness App or Services, are trademarks or registered trademarks of Noneliness App Developer or Noneliness App Developer licensors. Other trademarks, service marks, graphics and logos used in connection with our Noneliness App or Services may be the trademarks of other third-parties. Your use of our Noneliness App and Services grants you no right or license to reproduce or otherwise use any Noneliness App or third-party trademarks.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Noneliness App Developer, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Noneliness App Developer has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Noneliness App Developer and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Noneliness App Developer for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold Noneliness App Developer and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Noneliness App or Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Baden-Württemberg, Germany without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Germany. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Baden-Württemberg, Germany, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Noneliness App or Services at any time, effective upon posting of an updated version of this Agreement in the Noneliness App. When we do, we will revise the updated date at the bottom of this page. Continued use of the Noneliness App after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Noneliness App or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Noneliness App and its Services.

Privacy Policy

Affective & Cognitive Institute from the Offenburg University of Applied Sciences (Germany) built the Noneliness App app as a Free app. This SERVICE is provided by Affective & Cognitive Institute from the Offenburg University of Applied Sciences (Germany) at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Noneliness App unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to E-mail address and first and last names. The information that we request will be retained by us and used as described in this privacy policy.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Age’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from people under 18. In the case we discover that a person under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at rbordini@stud.hs-offenburg.de.

This privacy policy page was created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator

Community Guidelines

What is the Noneliness App

Noneliness App was developed with the aim of creating social opportunities to approximate local users in the university community. Moreover, the app has the aim to encourage people to be more charitable to each other, be it devoting part of their time to helping others with favors or just listening to their problems. Gamified elements were applied in order to help users be more motivated to use the app, by collecting and distributing Gratitude Points and gaining Experience by completing tasks. These rewards can be exchanged by purchasing items on the Add-ons tab, where new accessories, backgrounds and features can be acquired. This is a free app. At no point will we require you to spend your real money on the purchase of store items or even to access the app.

What we want from you

We hope you use Noneliness App as form of self-improvement, expand your social network by connecting with people from your community and feel comfortable in asking for support for problems of any nature in our community. Therefore we expect the following social and psychological benefits:

  • Self-expression: Noneliness is the place for you to express yourself. Sharing your thoughts and feelings helps you chill out and lift your mood;
  • Supporting each other: Noneliness strives to create a safe and supportive place where people, through shared feelings and experiences, help each other navigate through rough waters. Your expression generates energy that may inspire others embarking on their own journey of self-discovery and happiness;
  • Enrichment: we want every experience on Noneliness to add value to your life – be it gaining a new perspective, discovering a passion, influencing people for social change, satisfaction through helping others or refining the art of articulating your feelings or opinions. We want Noneliness to be a place for you to grow;
  • Fun: Explore, exchange views, reflect and meet new people. Importantly we want you to have lots of fun and laughter – this is a great way to relieve stress and help make your worries fly away. Humour and playful communication brings people together, helps overcome challenges and inspires hope. Seek out the numerous uplifting people that have found a place on Noneliness or explore the lighter emotions for a powerful and instant boost;
  • Privacy: Noneliness respects the importance of social gatherings that take place away from the prying eyes of those that you may know. We believe that you should have control over how you interact with our community. You may choose to expand your horizons, sharing emotions or experimenting with different personalities, with interesting people from all around the world. If you are after something more familiar then inviting your friends from your personal life or connections from other social networks may be the way to go. An even more intimate experience is also achievable for those that would rather surround themselves with trusted listeners or simply use the app as a personal journal.
  • Gratitude now! We want people to be the best of themselves by practicing gratitude through simple and meaningful actions, be it a brief chat about personal problems or inviting users for a coffee. That's it. Our app is just a bridge between the users who want to connect and increase their social groups and get rid of loneliness.

What we expect from our community

Noneliness App is a place where different people from your community can come to share emotions, ask for favors and post social events. We are unwavering in our determination to foster a respectful and understanding community. In order to preserve people’s safety and promote respect, Noneliness may delete your content or accounts without prior notice if you harass, threaten, stalk or attempt to humiliate or publicly shame others or use hate language.

We ask our community to exist harmoniously and embrace the richness of diversity. Users must not post offensive content against any ethnicity, race, gender identity, sexual orientation or religion.

Noneliness asks that you DO NOT call out, name drop or shame other users that have interacted with you in a manner which makes you uncomfortable. Privacy features such as the ability to Report a user or set your account to Private are at your disposal and should be used in such circumstances. If you still feel that a user is deliberately spamming or harassing you, then please click the "report" button located on the user's profile or send an email to the application developers (rbordini@stud.hs-offenburg.de) so that we can take the necessary actions to guarantee the safety of our users.

We will not tolerate:

  • Incite illegal behaviour or violence;
  • Support or encourage terrorism or hate groups;
  • Share material that sexually exploits minors;
  • Constitute fraudulent activity, including obtaining or attempting to obtain financial advantage or private information by deception;
  • Self-harm is a serious issue and must not be glorified or encouraged.
  • Nudity and other NSFW contents;
  • Creating Groups with a sole purpose of being offensive or hateful towards any gender, religion, sexual orientation or other minorities;
  • Raiding of groups by posting irrelevant, off-topic, provocative or abusive content;
  • Spam or other forms of solicitation;
  • Copying Noneliness posts & comments to other sites without the prior consent from the original content creator;
  • Post gore or pornographic material;
  • Automated or programmatic methods of creating Noneliness accounts, posting content or boosting your interactive button numbers;
  • Username hoarding. Owning a few active accounts for various purposes is welcomed however registering and saving usernames in large volumes will not be tolerated. Devices with 20 or more active accounts registered may face an immediate ban;
  • Username trading. Trading of accounts with other users in any way will not be tolerated and may result in an immediate ban;
  • Account sharing. Share your account login details at your own risk. If issues, such as usernames being stolen, occur because another user had access to your account we will not be able to assist;
  • Disrespect our systems – do not interfere with or disrupt the Site or the servers or networks connected to the Site

Precautions with in person meetings

Noneliness App highly encourages users to meet personally in order to expand their social networks and make the community closer and more united. However, meeting someone who you met on the app requires some precautions:

  • Avoid giving away any personal information: in general, you want to avoid telling anyone too much about yourself until you've met them face-to-face. Get to know them a little better before you tell them your address, your birthday, and your life history. If they're being safe, they won't reveal any personal information either. This can make it difficult to look into their background, but try to respect that they have the same privacy concerns you do;
  • Take it slow: it can be easy to divulge too much information about yourself too quickly when you're talking online – especially if you talk to the person frequently. Keep your emotions in check and check yourself regularly to make sure you're not getting ahead of yourself. When it comes the time for a in person meeting, we highly recommend making phone or live video calls to make sure they are who they've said they are;
  • Choose a place where you're comfortable: often you will feel more comfortable in a place where you've been several times. Try to meet during the day, if possible. If you're both only available in the evening, choose a place that's fairly busy at the time you're planning to meet (e.g. coffee shops, restaurants, ice cream stores);
  • Bring a friend: If you're really nervous about meeting the person, bring a friend along with you or organize a group date with several friends. Bring someone who knows the area, especially if you're meeting the person further away from home, or in an unfamiliar part of town;
  • Let someone aware where you're going: always make sure that several people know exactly where you're going and when;
  • Report threatening or dangerous behavior: If the meeting goes really bad, and the person turns out to be someone dangerous, report them to the local police as well as to the Noneliness App developers (rbordini@stud.hs-offenburg.de) and we will manage to get them banned.

Awareness against serious mental health issues

We also want to raise awareness of issues affecting people as we believe this can be a helpful way of coping and getting through a difficult period. Having said this, if you know someone who may have thoughts of self-harm or is going through a tough time, then there are services that can help:

CREDITS

PROJECT MANAGEMENT

Rogério Augusto Bordini
Jonas Grund


DESIGN

Rogério Augusto Bordini
Maiara Araújo Damião


DEVELOPMENT AND RESEARCH ASSISTANCE

Hubert Mikulowski Njuacha
Karan Nand Kumar
Kim Annabell Baumgartner
Maiara Araújo Damião
Sara Hagos
Jennifer Hornig
Stefano Gampe
Berkay Yaman


GENERAL SUPERVISION

Prof. Dr. Oliver Korn (Offenburg University)
Prof. Dr. Philipp Yorck Herzberg (Helmut Schmidt Universität)


EMOJIS

OpenMoji


ICONS

Fontawesome
FreePik
Material Design Icons


TEXT EDITOR

CKEditor


ACKNOWLEDGEMENT

We would like to thank the Deutscher Akademischer Austauschdienst (DAAD) - Doctoral Programme in Germany, Research Grants (57381412) which enabled the development of this project.


CONTACT

Do you want to help with this study? Participate on the survey